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[Event]September 17, 2025

Reflections from AGENTDAGEN 2025

Where AI Agents Meet Strategy

Denmark is leading the world in AI adoption. At AGENTDAGEN 2025, it was announced that 42% of Danish enterprises are now using AI technologies, up from 28% in 2024. This puts us ahead globally, but with that position comes responsibility. The EU AI Act will play a major role in how we foster safe and sustainable AI adoption across industries.

I attended AGENTDAGEN to better understand how we, at Horaizon, can stay at the forefront of this evolution – and where we can help clients build AI agents that do real work, not just produce outputs. Below are some of my key takeaways from the day:

"Don't focus on automation – focus on goal-directed adaptive behaviour."

A standout quote from Daniel Hulme (WPP), whose talk was packed with insight. He walked us through:

The 6 applications of AI

  • Task automation
  • Content Generation
  • Human Representation
  • Insight Extraction
  • Complex Decisions
  • Human Augmentation

The 5 levels of verification

  • L1: dialogue-based to test for knowledge
  • L2: dialogue and scenarios to test for skills
  • L3: complex scenario to test for expertise
  • L4: tests for intelligence/plasticity
  • L5: tests for consciousness

The 6 AI singularities

  • Political: When we no longer know what is true
  • Environmental: When we create uncontrollable ecological collapse
  • Social: When we cure death
  • Technological: When we create a superintelligence
  • Legal: When surveillance becomes ubiquitous
  • Economic: When we automate the majority of paid labour

It was a masterclass in shifting the conversation away from AI as a productivity booster toward AI as an adaptive agent aligned with outcomes.

Oh — and his ideas on "curing death"? Let's just say the room was very engaged.

Testing is the value bottleneck

Daniel also mentioned that 80% of software deployment costs are in testing — and this couldn't ring truer. At Horaizon, we've seen time and again that the most challenging part of delivering robust AI products isn't building the prototype – it's validating edge cases, reranking responses, managing risk, and testing in the real world.

You can't differentiate with generic models

One quote from the "Giant's Panel" – featuring leaders from Microsoft, SAP, IBM, Adobe, and Meta – really stuck with me:

"You don't achieve competitive differentiation with a generic model." – Thomas Kovsted (CEO of IBM Danmark)

This reflects a core belief at Horaizon: it's not enough to plug into GPT-4 and call it innovation. The real value is in building purpose-driven agents tailored to specific workflows, data contexts, and user needs.

AI compliance isn't optional

CLEMENS made the point clear: leadership can no longer ignore the compliance implications of AI. That's why we're proud to be partnering with Sarah Jakobsen at RiskEnable, working on an end-to-end AI Compliance Hub — helping organisations innovate responsibly under the coming EU AI Act.

Real-world use cases are maturing

Pernille Bernth from Fellowmind shared a compelling breakdown of agent-assisted workflows in customer service. By dividing tasks into AI-assisted and automated, it became clear that we're entering a phase where more and more tasks will migrate toward full automation.

This echoes what we're building with clients – helping teams gradually hand off tasks to intelligent agents in a controlled, value-driven way.

SEO is becoming GEO

Adobe's Jo O'Connor shared a marketing insight that stopped me in my tracks: the future isn't Search Engine Optimisation (SEO) — it's Generative Engine Optimisation (GEO).

As users turn to LLMs like ChatGPT and Claude for product searches, we'll need to rethink how businesses show up in AI-generated answers. A whole new field is emerging — and it's one I'll be keeping a close eye on.

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